Desired Candidate Profile
Job profile – Servicing and maintenance of Diagnostics and Biomedical instruments.
Consistently achieve the service delivery norms to attain the hight level of customer satisfaction
Ensure on – line updation of data and implementation of MIS and systems for control and measurement.
Escalate critical issues to the concerned groups for ensuring timely action.
Track the service contract renewals and ensure that they are timely renewed
Ensure spares quote to be sent on time and meet the quaterly and yearly plan
Job Description
Consistently achieve the service delivery norms to attain the high level of customer satisfaction.
Ensure on – line updation of data and implementation of MIS and systems for control and measurement.
Escalate critical issues to the concerned groups for ensuring timely action.
Ensure adherence of service delivery norms.
Track the service contract renewals and ensure that they are timely renewed.
Ensure spares quote to be sent on time and meet the quarterly & Yearly plan
Company Profile
RFCL Limited is now a part of ICICI Ventureâs successful and expanding portfolio of path-breaking companies. Transformed into a dynamic entity, RFCL has embarked upon a new pathway for growth and success. At RFCL, innovation is a way of life as we work towards emverging as a globally respected company in the field of Life sciences and Laboratory Solutions. We believe in nurturing value based growth through excellence & creativity. Everyday, the best of minds with widest experience guide the joy of Discovery, Manufacturing & Customising Solutions to reach greater heights in Customer care.
RFCL focuses on in vitro diagnostics and laboratory solutions through its two strategic business units, namely, Diagnova and Rankem.
Contact Details
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