Designation: Product Support Executive
Location: Mumbai
Comapny: Mercury (USA Based Biomedical MNC)
Report to: Head of Mercury Europe
Role: Contract Base
Work Profile:
- Liaison with internal and external customers
- Back office assistance for Marketing Campaigns
- Preparation of periodic and ad-hoc reports
- Medical Press Releases/Notifications
- Assistance in assigned project tasks
ROLES AND ACCOUNTABILITY (Job responsibilities):
- Liaise with suppliers (Regulatory, Technical, Supply Chain, Legal, Finance) internally and externally for the product support functions
- Co-ordinating with country representative to register product in reimbursement list
- Update DKMA website for the product availability
- Should be well versed with process of Artworks or packaging developments job works
- Co-ordinating for Artworks process or packaging developments job works
- Assisting in implementation of various Marketing Campaigns
- Preparation of Out of Stock/ Weekly Stock update reports, intimating over stock situations to the Manager
- Coordination for availability of sufficient stocks in European depots, and arranging transfer of stocks from UK depot to European depots.
- Follow-up with Quality for release of the quarantined products
- Follow up with supply chain for next delivery of products
- Arranging for samples to be sent to customers
- Checking status of filed regulatory variations
- Preparing product list for destruction
- Follow up with SCM for destruction cost and destruction certificate
- Handling customer queries and keeping a log of all queries and the response provided
- Preparation of Press Releases/Notifications
Please go through the above profile and if you are interested for the above profile please send your updated CV on nikita.pharmahood@gmail.com or for any query you can contact on 09998813636 – Ms Nikita
