Job Description
Major Responsibilities :
1. Conduct training to distributor employees/customer on analysers.
2. Carry out demonstration on products (instruments, reagents and services).
3. Trouble shoot both reagents and instruments problems.
4. Training to customers on our products and services.
5. Carry out refresher trainings periodically to distributor staff /customers.
6. Joint working with distributor staff.
7. Carry out product promotion activities for reagents, controls.
8. Provide technical inputs to sales team.
9. Follow the SOP for training protocols.
10. Evaluate training conducted with the customers.
11. Put efforts to covert demos into orders.
12. Giving customers ready reckon during trainings.
13. Spend quality time with customers to avoid frequent visits.
14. Provide feedback on quality complaints and facilitate for replacements.
15. Continuous learning and upgrade on product knowledge and features.
Generic: Commitment, Continuous Learning, Cost Conscious, Honesty & Integrity, Innovation, Quality Work and Processes, Team Work
Functional: Customer responsiveness, Result Orientation, presentation skills, Communication skills, Planning & Organising
Technical : Product knowledge, Product features
http://www.transasia.co.in
Transasia Bio Medicals Ltd. is India’s No. 1 Globally recognized ISO 9001 / 13485 Clinical Diagnostic Co. and is the recipient of the prestigious National Export Award, the National Quality Award, Naitonal R & D Award 2005 and the first Emerging India Award as the ‘Most Promising SME of teh year 2005’. We have World-Class R & D and Manufacturing units for Bio-Medical Instruments and Reagents based at Seepz, Daman & Baddi (HP). In addition to this, we have 2 Manufacturing Plants overseas at Germany and Czech Republic. We export to over 65 countries across 5 continents. To cater to the needs of our valued customers, we have 14 Zonal Offices and 60 Service Centres across India. TBM has a Human Resourcebase of over 1000 employees. With a view to widen our human resources base so as to meet the requirement of our ambitious growth plan, we are looking for the result oriented and energetic professionals for the aforesaid position.